Faq
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Find answers related to ISO certification, audits and compliance. Use the filters below to view FAQs by standard.
An audit is the process by which a company shows evidence of working to the required system
and this is a compulsory element of the ISO systems. A qualified auditor will attend your premises
in order to assess your management system against the ISO Standard that you are certified to, and
will provide you valuable suggestions & gaps in your system after see evidence resulting from the
companies processes and procedures to ensure the system is being used and maintained on a
regular basis.
The auditor will make a report, analysing your management system & also provide you with
recommendations for improvement that will have been agreed with you to assist you to drive the
system forward to enable continuous improvement, thus getting the most out of the standard/s.
Auditing is a required element of the ISO Standards. It is the proof that the system you have
implemented is fit for purpose and continually improving. It is the regular check that you are
managing the system/s consistently.
ISO certification provides commitment to your stakeholders, employees and senior management that the organisation operate on a set framework in order to achieve its company objectives. By maintaining an external certification it is proved the company’s commitment to these objectives as well as increasing the credibility and customer confidence in the brand / service or product.
Almost public and private sector ask for ISO certification as either a requirement or as a filter to escape supplier companies from the vendor process. By achieving the ISO certification from accredited certification body ensures that you are maintaining your management system and improves your chances of successfully tendering. It can also ensure a smooth line of communication between employees, suppliers and customers at all times.
