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                     <h1 class="banner-title">Complaints</h1>
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                           <li><a href="index.php">Home</a>/</li>
                           <li><span>Complaints</span></li>
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                                    <li><a href="why-icv.php" style="color:#007dc5;">Why ICV<span></span></a></li>
                                    <li class="level3"><a href="certificateprocess.php"><span></span>Certification Process</a></li>
                                    <li class="level3"><a href="complaints.php"><span></span>Complaints</a></li>
                                    <li class="level3"><a href="appeals.php"><span></span>Appeals</a></li>
                                    <li class="level3"><a href="confidentiality.php"><span></span>Confidentiality</a></li>
                                    <li class="level3"><a href="impartiality.php"><span></span>Statement Of Impartiality</a></li>
                                    <li class="level3"><a href="qualitypolicy.php"><span></span>Quality Policy</a></li>
                                    <li class="level3"><a href="rulsforlogo.php"><span></span>Rules for logo use.</a></li>
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                                       <h3><a href="#1">About Us</a></h3>
                                       <p>ICV Assessments Pvt. Ltd. has been established by a group of Industrial experts and management professionals from diverse fields such as Education, Automobile, Pharmaceuticals, Health and Engineering sectors, to provide quality management Audit, Certification and Training services. To maintain focus on its core strength, the company has 
                                          taken a strategic decision to restrict its operations only to these three services Audit, Certification and Training.
                                          The Board of Directors have handed over the professional management of the company to a team of professionals led by its
                                          <br>CEO Mr. Jatin Sharma who himself is expert in audit and assesment services.
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                                       <h3><a href="#1">Services</a></h3>
                                       <strong>1)  Assessment, audit and certifications services against audit standards such as -</strong>
                                       <ul>
                                          <li>QMS (ISO 9001:2015)</li>
                                       </ul>
                                       <strong>2) Training</strong><br>
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                                          <thead>
                                             <tr style="background-color:#007dc5;color:#fff;">
                                                <th>Sl.No.</th>
                                                <th>Topics</th>
                                                <th>1 day awareness training
                                                   (with certificate of participation)
                                                </th>
                                                <th>2 days internal auditors training
                                                   (with award of certificate to successful trainees)
                                                </th>
                                             </tr>
                                          </thead>
                                          <br>
                                          <tbody>
                                             <tr>
                                                <th scope="row">1</th>
                                                <td>Quality Management System 
                                                   (ISO 9001:2015)
                                                </td>
                                                <td>Yes</td>
                                                <td>Yes</td>
                                             </tr>
                                          </tbody>
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